Privacy Policy

Saif Gifts – Website Policies

1. Terms & Conditions

Welcome to Saif Gifts!
By accessing or using our website, you agree to comply with the following Terms & Conditions:

  • Products & Services
    All products listed on Saif Gifts are subject to availability. We reserve the right to cancel orders if products are unavailable.
  • Pricing & Payments
    All prices are displayed in INR. We reserve the right to modify prices without prior notice. Payments are processed securely via trusted gateways (Razorpay).
  • Orders & Delivery
    Once an order is placed, you will receive a confirmation email. Orders will be shipped within our shipping policy timelines.
  • Cancellations
    Cancellations can be requested before dispatch. Post-dispatch, our Refund & Cancellation Policy applies.
  • Liability
    Saif Gifts is not responsible for delays due to unforeseen circumstances such as courier delays, strikes, or natural calamities.
  • Governing Law
    All disputes are subject to the jurisdiction of [Your City, India].

2. Shipping Policy

  • Processing Time: Orders are processed within 1–2 business days.
  • Delivery Time:
    • Minimum: 2 business days
    • Maximum: 12 business days
  • Delivery Partners: We use trusted courier services for timely and safe delivery.
  • Shipping Charges: Calculated at checkout based on location and product weight.
  • Tracking: Customers will receive a tracking link once the order is shipped.

3. Refund & Cancellation Policy

  • Order Cancellation:
    • Allowed within 36 hours of placing the order or before dispatch.
    • Once dispatched, cancellations are not possible.
  • Refunds:
    • If eligible, refunds are initiated within 5–10 business days.
    • Refunds will be processed back to the original payment method.
  • Damaged or Wrong Product:
    • If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with photos for verification.
    • Replacement or refund will be issued as per case.

4. Privacy Policy

At Saif Gifts, we value your privacy and are committed to protecting your personal information.

  • Data Collection: We collect only necessary details such as name, email, phone number, address, and payment information to fulfill orders.
  • Data Usage: Your information is used only for processing orders, shipping, and customer service.
  • Data Security: Payments are processed via secure payment gateways (Razorpay). We do not store card details.
  • Cookies: Our website may use cookies to improve user experience.
  • Third-Party Sharing: We do not sell or share your personal data with third parties, except as required by law or to complete your order.
  • Customer Rights: You may request deletion or modification of your data by contacting us.